Shawn Brayman President PlanPlus

As a result of the growing number of corporate and individual subscribers to PlanPlus Web Advisor across Canada, PlanPlus is excited to announce three separate initiatives to serve our clients better:

• 1-800 telephone support for North America
• French language support
• Western Region Business Development Manager
  

PlanPlus has activated a bilingual support number that will be available to any user who requires technical support for PlanPlus Web Advisor. The support desk has always been freely available to PlanPlus Web Advisor subscribers.

When users call the new 800 support line, they will be asked to select English or French Support. PlanPlus is very pleased to announce the addition of Louis-Martin Landry in Montreal to our support services group. In addition to the new support line, PlanPlus has set up a new email support  for French language questions.

?Louis-Martin has been the technical support resource with Berger Laurin Scott, the distributor of PlanPlus Pro in Quebec for the past several years?, said Lori Magee, Manager of Client Services for PlanPlus. ?As such he is already very familiar with our software. He has also been working with Web Advisor and some of our Quebec customers that have migrated from the desktop software over the past several months?.  

?Bilingual customers who feel comfortable operating in English are still encouraged to utilize the English support services as we have more resources and may be able to respond to issues more quickly? said Lori, ?but clearly Louis-Martin Landry is very competent and experienced. He will have access to our Lindsay support desk if required.?    

?PlanPlus has always had a strong user community in Western Canada with companies like Coast Capital, Credential Securities, Westminster Credit Union and others?, said Shawn Brayman, President of PlanPlus. ?Over the past several months we have been fortunate to start working with some other major firms based in the west like Canaccord, and people will be hearing several other announcements over the balance of this year as well. Chris, who is my brother, and I started in the IT sector with the same firm 20 years ago and it seems fitting that our paths reconnect at this time. He will help bring a depth of experience for enterprise users as well as a local presence in the west to ensure we are working with customers to meet their strategic business objectives when it comes to financial planning and advice delivery.

PlanPlus Inc. is a Canadian firm that provides wealth management and financial planning solutions based on their PlanPlus Web Advisor software to financial services firms worldwide. PlanPlus has users in North and South America, the Caribbean, Asia and Europe. Customers include banks, stock brokers/investment firms, insurance, credit union, mutual fund and financial planning firms.  

As well as professional software solutions, PlanPlus for Students is an educational planning package used by colleges, universities and professional associations teaching financial planning principals and skills in Canada and internationally. PlanPlus is a Canadian company established in 1990. It is privately owned and located in Lindsay, Ontario.